Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Lansing Capital Region Intl. Airport (LAN)
Car Rental Lansing Airport
Enterprise has a counter located in the Terminal at the airport. It is located directly in front of baggage claim. Take your pick of vehicles, from Economy to full size, Sport Utilities to Minivans, your rental needs are handled with Enterprise.
Areas Serviced/Attractions
Lansing Capital Region International Airport and the Greater Lansing Area.
Places of Interest
Michigan State University, Cooley Law School, Lansing Zoo, The Courtyard Marriot, The Lexington, Kellogg Center and Hotel, Radisson Inn, AVFLIGHT Fixed Base Operations, Auto Owners, Jackson National Life, Hampton Inn, Candlewood Suites, Holiday Inn.