Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Lihue Airport (LIH)
Information for Renting a Car at Lihue Airport
Enterprise Rent-A-Car offers a wide selection of rental cars including Jeeps and convertibles at Lihue Airport and is located a short 5 minute drive from the city center.
Top Activities in Kauai
Visitors to this quaint island enjoy the world-famous Hawaiian beaches and the numerous snorkeling opportunities, as well as one of a kind hiking trails and helicopter tours over the Napali Coast on the island's Western shore.
Driving to Waimea Canyon
Waimea Canyon, also known as the Grand Canyon of the Pacific, is located near the Southern shore of the island and is approximately an hour drive from Lihue airport.
Why Rent a Car in Kauai
With taxi options limited and city buses only covering a small portion of the island, a rental car is the best way to see all parts of the island at your own pace. Many customers opt for a Jeep, convertible or SUV while visiting Kauai.
Information for Drivers and Visitors
- Cell phones and handheld devices are not allowed while operating a motor vehicle.
- Kauai has a plastic bag ban to protect marine life, customers are advised to bring their own bags for shopping.